Under the supervision of a journeyman, requires the ability to perform routine maintenance and repairs. Hold an apprenticeship card issued by the parity committee.

3rd year - CPA card required

The main duties are listed below, but the incumbent may be assigned to other duties.
Assist the Journeyman Technician as required.

• Perform safety inspections and perform general maintenance and minor repairs, as directed.
• Perform the work described on the repair order efficiently and accurately, according to dealer and manufacturer's standards.
• Replenish supplies, at the request of technicians or the after-sales service manager.
• Report defects or equipment malfunctions to the supervisor.
• Attend department training courses and meetings. Participate in manufacturer-sponsored training programs, schools and events.
• Use all tools and equipment with caution.
• Contact the parts department to obtain the necessary parts.
• Keep and tag parts if work is under warranty or if requested by customer.
• Examine the designated vehicle to determine if additional maintenance or safety work is required or recommended.
• Contact the service advisor and/or the foreman, as soon as possible, if additional work is required, if the work described is not necessary or if the repairs cannot be made within the time allowed.
• Document all work performed and recommended on the repair order.
• Test drive vehicles.
• Keep up to date with the manufacturer's technical bulletins.
• Report defects or equipment malfunctions to your superior.
• Ensuring the cleanliness of customers' cars. Notify the service advisor and/or the supervisor, as soon as possible, of any incident that could have changed the appearance or condition of a car.
• Ensure order and cleanliness in the workshop.
• Maintain and be responsible for all tools and manuals owned by the dealership; put them back in the right place and in the same condition as when they were received.
• On request, pick up parts from the parts department.
• Be aware of federal, provincial and municipal regulations, such as hazardous waste disposal, etc., understand them and comply with them.
• Report any security issues to management as soon as possible.
• Present yourself in a professional manner.
• Perform other duties as required and directed by management.